Privacy Policy

Femora is dedicated to safeguarding your privacy. We guarantee not to share your personal, private information (which includes, but is not limited to, your name, address, telephone number, or email) that you provide through http://www.femora.com.au. Your personal information is utilized solely for our purposes to ensure we can offer you a pleasant shopping experience. We are committed to the protection of your personal information and will always treat your details with the utmost care.

Transparency in Privacy

Femora has developed this privacy policy to be as transparent as possible regarding how we collect, handle, and use your personal information. This enables you to make informed decisions when shopping with Femora. Should there be any changes to this Privacy Policy, they will be posted here. Shopping with Femora constitutes agreement to be bound by the terms of this Privacy Policy and acknowledges that if any part of this Privacy Policy is deemed unenforceable, the remainder of the Privacy Policy continues to be in full effect.

Collecting Personal Information

Your personal information may be collected through various interactions:

  • When you access and use our website;
  • When you place an order with Femora;
  • When you register an online account with Femora or submit requests or applications for our products or services, whether electronically, by phone, or in person;
  • During conversations with our team members, whether online, over the phone, or in person;
  • When you participate in our promotions, competitions, or special events;
  • If you are a candidate for employment with Femora, and complete forms related to the recruitment and selection process.

By using our website, you (the visitor) consent to allow third parties to process your IP address to determine your location for currency conversion purposes. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which is automatically removed when you close your browser). This is done so that the selected currency remains consistent when browsing our website, allowing prices to convert to your (the visitor’s) local currency.

Femora may also collect personal information about you from third parties such as retail brands and suppliers whose goods and services are offered within our online boutique, including other vendors who serve you on Femora’s behalf. If you are a candidate for employment, we may collect information about you from your nominated referees, provided you have authorized us to do so.

Personal Information Collected

Femora collects data relating to your personal information to enhance your user experience:

  • For processing and finalizing orders made with Femora;
  • To enable the website to function properly, including personalization;
  • To provide Femora with the necessary tools for marketing and brand development;
  • To provide customers with requested products and services;
  • To communicate with customers;
  • To comply with laws or directions from regulators and other authority figures. Femora is based in Victoria, Australia, and adheres to local laws.

Opting Out

If at any point you wish not to receive promotional material from Femora, there are several easy ways to opt out. You can deselect “Subscribe to our newsletter” at the time of checkout, click the “Unsubscribe” link at the bottom of our promotional emails, or email [email protected] with your request to opt out, and we can manually remove your details from any future promotional contact lists.

Computer Tracking and Cookies

Femora does not track, collect, or distribute personal information not entered by visitors. However, our site logs do track non-identifying usage information, such as the number of hits and visits to our sites. This information is used internally by our support staff to provide better services to our customers and may also be shared with others.

Security

We use 128-bit Secure Sockets Layer (SSL) encryption to protect all your personal information and credit card details. We also limit access to personal information and employ technology products to prevent unauthorized access to our database.

Femora will always strive to protect your personal information, but as no system is 100% secure, we cannot guarantee total security any more than any other organization can. We cannot be held liable for the loss or theft of personal information registered with Femora in the event of a security breach.

Privacy Breaches

If you believe your privacy has been breached for any reason, please contact [email protected], and we will address the issue.